MANDARIN
CITY
Group Reservation Terms & Conditions
Booking & Cancellation
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Reservations are recommended at least 3 days in advance to ensure availability and proper preparation.
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Last-minute bookings may be accepted subject to availability.
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Reservations made less than 3 days before arrival must be paid on-site by card or cash.
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The number of guests confirmed 24 hours before arrival will be considered the final number for billing purposes and the minimum number charged.
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Changes to the number of guests must be communicated no later than 24 hours before arrival.
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Cancellations are allowed up to 24 hours before arrival.
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Cancellations made less than 24 hours before arrival will incur a fee of 30% of the total cost.
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In case of a no-show without prior notice, 100% of the total cost will be charged.
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Additional guests beyond the confirmed number may be accommodated subject to availability and charged accordingly.
Payment Terms
Payments can be made by:
• Cash or card on-site
• Bank transfer 3 days before the service
• As otherwise agreed in a contract
Invoices are issued only if agreed in advance.
Prices & VAT
Prices may change due to fluctuations in commodity prices, exchange rates or VAT changes.
All prices include VAT:
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12% VAT – food and non-alcoholic beverages
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25% VAT – alcoholic beverages
If VAT rates change, we reserve the right to adjust prices accordingly.
We reserve the right to correct any printing or typographical errors.
General Policies
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Alcohol Policy: According to Swedish law, guests are strictly prohibited from bringing and consuming their own alcoholic beverages within the restaurant premises.
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Outside Food & Drinks: Guests are not allowed to bring outside food or beverages into the restaurant without prior permission.
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Pets: No pets are allowed inside the restaurant premises.
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Dietary Requirements & Allergies: Please inform us of any dietary requirements or allergies at least 24 hours before arrival.
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Guest Information:
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The booking party is responsible for providing the correct number of guests and communicating relevant information to the restaurant.
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The restaurant is not responsible for discrepancies caused by incorrect or incomplete information provided by the booking party.
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By confirming a reservation, the booking party acknowledges and agrees to these terms and conditions.
We look forward to welcoming your group for a memorable dining experience at our restaurant! 🍽️
